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Disney+ Metadata Errors

Last Updated: June 4, 2022: One recent error fixed: Life Below Zero Season 18 episode numbering.

One of the most peculiar aspects of Disney+ that has been inexplicably persistent since launch 31 months ago is a penchant for frequent metadata mistakes. QA seems to miss them and reports through their feedback system go unheeded for years. They haven’t even provided a category for these issues so people have to use the “subtitle and caption” category or “error code” category to even get them through.

Disney+’s ineffective error reporting system has had the same restrictive categories since launch. How they don’t have an “Other” is beyond us.

We know Disney Streaming boss Michael Paull is aware of these issues. Our EiC has spoken with EVP of Operations Alisa Bowen multiple times. After providing promising updates in summer 2020 and even a timeline of various fixes that they eventually made, things changed. The last few times we spoke she had no promising updates or timeline to provide, just vague suggestion that it would eventually get done. Nothing we’ve reported in over a calendar year has been fixed. It really makes you wonder just how many years into the service Disney plans to wait before fixing simple errors made at launch?

We’ve seen them fix 4 similar metadata errors in 1 day multiple times in both 2020 and 2021 so we know they could easily get most of this list done in an afternoon and move on, but it lingers.

Please submit feedback to help.disneyplus.com and let them know you want to see this stuff fixed.


Errors Since Launch (November 12, 2019)

  1. The word (Series) is appended to 6 series including Iron Man, 101 Dalmatians, The Muppets, Guardians of the Galaxy, and Fantastic Four. It used to be on about 20 so they made progress but need to finish cleaning up.

2. Marvel Studios should not be a prefix on the MCU titles. Other services and TV Guide data show the titles without the Marvel Studios prefix sometimes. This includes Starz, Netflix, and Prime Video. Further proof the title is incorrect is that the new titles added like Black Widow, WandaVision, Loki, Falcon and the Winter Soldier, Shang-Chi, Moon Knight, Hawkeye and What If? do not have the weird brand prefix. Not only that, but the brand prefix makes the search results unreadable on mobile app.

3. DisneyNature should not be a prefix on the DisneyNature titles. Other services have listed these films in the past without the DisneyNature prefix including Prime Video, Netflix, Starz, and even Hulu. Disney also has official marketing without the prefix and their official listing for the title on Disney.com calls it “Monkey Kingdom.”

Further proof the title is incorrect is that the 2 DisneyNature titles added for Earth Day 2020 all arrived sans the prefix – Dolphin Reef and Elephant. We expect Polar Bear to be added without the prefix as well. They still won’t go back and fix the older ones though.

Finally, Starz is currently streaming “DisneyNature Bears” as just Bears.

Error Since April 17, 2020

4. Chip n Dale Nutty Tales is improperly titled. Hulu and DisneyNow (also owned by Disney) have it right.

Error Since November 17, 2020

5. LEGO Star Wars: Holiday Special is missing the : between LEGO Star Wars and the rest of the title. All other LEGO titles use colons so it’s only right to be consistent. This even is true on Netflix and other services with other LEGO titles.

Errors Since April 2, 2021

6. A Faithful Wookiee is listed as 2021. It cannot be. It is vintage. You even mention 1978 in the long description! Don’t give me the excuse that the short as a stand-alone first released in 2021.

A Faithful Wookiee has the wrong release date.
A Faithful Wookiee has the wrong release date.

7. Alita Battle Angel released in 2019, not 2018.

Please fix this for us, and Alita fans like Alita_Warrior_99. This is not that complicated.

8. “Star Wars Vintage” is not appropriate to add to SWV collection title names. It’s actually a violation of archive ethics to alter title of existing works if they haven’t undergone changes.

Error Since May 14, 2021

9. Special Agent Oso: Three Healthy Steps episodes titles were mostly fixed June 15th 2021, but the team still has 6 titles with extras spaces between words (see episode 10 and 13 in the photo below). Episode 11 is also missing two words – it should be Twirl a Hoop-A-Loop (bolded words are missing). This should be fixed… please. You’ve now entered the title to fix it twice and still not fixed it all. (Recently they finally fixed the Disney Prefix and (Shorts) suffix in the name.)

Special Agent Oso Three Healthy Steps was half-fixed, but still has many episode title issues

Error Since May 21, 2021

10. Fury Files is missing #9-14… except it’s NOT. All episodes are present. This is unprofessional looking. Fix it, please. Stop making it look like things are missing when they aren’t. It bothers new fans! I’ve never seen misnumbering on other services.

Fury Files numbers skip!

Error Since Summer 2021

11. The Lion King has a subtitle: The Walt Disney Signature Collection. This was fixed summer 2020, but reverted 1 year later. The bios were also previously fixed but reverted.

Error Since October 1, 2021

12. LEGO Star Wars: Terrifying Tales is missing the : between LEGO Star Wars and the rest of the title. All other LEGO titles use colons so it’s only right to be consistent. This even is true on Netflix and other services with other LEGO titles.

Error Since October 15, 2021

13. Lost Cities with Albert Lin: Megacity of the Maya Warrior King is incorrectly listed as “Megacity of the Maya Warriors.” The improper name also keeps the special from appearing alongside the rest of teh franchise in search when people search “albert lin” or “lost cities.”

Error Since November 12, 2021

14. Intertwined is victimized by their DISNEY prefix bug. As a result this brand new series is inaccurately referred to across the internet as “Disney Intertwined” which sounds completely stupid.

Error Since February 4, 2022

15. Torn released in 2021, NOT 2022…

Error Since February 9, 2022

16. Disney Junior Alice’s Wonderland Bakery is not the name of this new show. It’s Alice’s Wonderland Bakery.

Error Since May 18, 2022

17. Titles of episodes are not capitalized on Knights of Castelcorvo

Error Since May 25, 2022

18. Broken Karaoke Episode 6 features an incorrect thumbnail that goes to another episode.

Fixed Errors

  1. May 4th: Life Below Zero Season 18 numbers are off by 1. Episode 1 is “missing,” but it’s not… (Fixed late May 2022)